Privacy Policy

Effective Date: March 1, 2026

Welcome to Casino Cazeus. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our website and services in the United Kingdom.

1. Information We Collect

We collect the following types of information:

Personal Identification Information: name, date of birth, email address, phone number, postal address, and payment details.
Account Information: username, password, account preferences, and transaction history.
Technical Data: IP address, browser type, operating system, device information, and browsing activity on our site.
Usage Data: information about how you interact with our website and services.
Verification Data: documents and information required to verify your identity and age in compliance with UK gambling regulations.

2. How We Use Your Information

We use your personal data to:

Provide, operate, and maintain our gaming services;
Verify your identity and age to comply with legal requirements;
Process deposits, withdrawals, and other transactions;
Communicate with you regarding your account, promotions, and updates;
Improve our website, services, and customer experience;
Detect and prevent fraud, money laundering, and other illegal activities;
Comply with applicable laws and regulatory obligations;
Conduct marketing and promotional activities with your consent.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Performance of a contract (e.g., providing our services to you);
Compliance with legal obligations (e.g., anti-money laundering and age verification laws);
Your consent (e.g., receiving marketing communications);
Legitimate interests pursued by us (e.g., fraud prevention and service improvement), balanced against your rights and interests.

4. Sharing Your Information

We may share your personal data with:

Regulatory authorities and law enforcement agencies as required by law;
Payment processors and financial institutions to facilitate transactions;
Third-party service providers who assist us in operating our business (e.g., IT, customer support, marketing), under strict confidentiality agreements;
Affiliated companies within the Casino Cazeus group;
Other parties with your explicit consent.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our security practices are regularly reviewed and updated to maintain a high level of protection.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, including compliance with legal, regulatory, and tax obligations. When data is no longer required, we securely delete or anonymize it.

7. Your Rights

Under the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018, you have the following rights regarding your personal data:

Right to access your data;
Right to rectify inaccurate or incomplete data;
Right to erase your data (subject to legal exceptions);
Right to restrict or object to processing;
Right to data portability;
Right to withdraw consent at any time;
Right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data has been mishandled.

To exercise your rights, please contact us at the details below.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze site usage, and deliver personalized content and advertisements. You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Policy.

9. International Transfers

Your personal data may be transferred to and processed in countries outside the UK. Where such transfers occur, we ensure appropriate safeguards are in place to protect your data in accordance with UK data protection laws.

10. Children’s Privacy

Our services are intended for users aged 18 and over. We do not knowingly collect personal data from children under 18. If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the new Privacy Policy on this page with an updated effective date.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Casino Cazeus Data Protection Officer
Email: [email protected]
Phone: +44 20 7946 0123
Address: 123 Gaming Street, London, UK, SW1A 1AA

Thank you for trusting Casino Cazeus with your personal information.